EXCELLENCE IN SERVICE QUALITY

Being a customer oriented company,our mission and continuous efforts over the years, have always been to fulfill the customers’ needs, on time, without delays in the delivery of cargo, free of any damage, whilst great efforts were made to eliminate any weaknesses and continuously self-improve.
On the top of that, Cargo care which is always performed according to the latest instructions of our customers, is strictly followed and as a result our customers feel confident of the expected service and select our Company amongst the high competition.

MCCL quality approach depicts our efforts to maintain the best level of quality in the services provided to our Customers, and main goal is, to ensure damage – elimination on board our vessels.

Quality department is dealing with Quality compliance and After Sales issues, with much of enthusiasm, and considering MCCL experience in problems’ solving and/or preventing of incidents, is acting beyond the basic standards, dares to analyse incidents feedback, to accept problems’ solving as a challenge and takes the necessary measures to enforce prevention and Damage Free transportation policy